This page contains available information and services from Rotherham Metropolitan Borough Council. Any PDF files will require a PDF viewer such as Adobe Reader (external link) to open.
Rothercare is a telephone-based system which you can use to summon help, call assistance, or give you reassurance 24 hours a day, 7 days a week, 365 days a year.
The main role of the Rothercare service is to obtain help for an elderly or disabled person when an emergency arises. Rothercare is connected to a control centre where there is always a control operator on duty to respond immediately. This operator is also supported by a mobile response service.
For more information, please use the following details.
Phone: 01709 336 255
To prevent unwanted callers, South Yorkshire Police Neighbourhood team provide window stickers that deter people from calling at your door.
If you have been made uncomfortable by an unwanted caller, we would firstly recommend that you report the incident to South Yorkshire Police by calling them on 101.
If you would like to know how technology can help you to feel safer in your home, items such as a Rothercare Alarm and bogus caller alert are available via Rothercare. For more information, please click here.
If you would like to request a free fire safety check, please contact the South Yorkshire Fire and Rescue using the following details.
Text: FREE to 87023
Phone: 0114 253 2314
Simply state that you are requesting a fire safety check and they will be able to arrange this for you. Depending on the demand that the fire service has at the time, the waiting time for these checks can vary. There is no charge made for this service at the current time and they will fit smoke alarms free of charge where required.
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